NHS: The Family They Never Had

Within the bustling halls of an NHS Universal Family Programme hospital in Birmingham, a young man named James Stokes moves with quiet purpose. His smart shoes whisper against the floor as he greets colleagues—some by name, others with the comfortable currency of a "hello there."

James carries his identification not merely as a security requirement but as a symbol of belonging. It rests against a neatly presented outfit that gives no indication of the challenging road that preceded his arrival.

What separates James from many of his colleagues is not visible on the surface. His bearing gives away nothing of the fact that he was among the first recruits of the NHS Universal Family Programme—an intentionally for young people who have spent time in care.

"I found genuine support within the NHS Universal Family Programme structure," James reflects, his voice steady but revealing subtle passion. His observation summarizes the core of a NHS Universal Family Programme that strives to reinvent how the massive healthcare system views care leavers—those often overlooked young people aged 16-25 who have graduated out of the care system.

The numbers tell a troubling story. Care leavers often face greater psychological challenges, economic uncertainty, housing precarity, and reduced scholarly attainment compared to their peers. Behind these cold statistics are individual journeys of young people who have maneuvered through a system that, despite genuine attempts, regularly misses the mark in offering the nurturing environment that forms most young lives.

The NHS Universal Family Programme, established in January 2023 following NHS Universal Family Programme England's promise to the Care Leaver Covenant, signifies a profound shift in organizational perspective. At its heart, it acknowledges that the whole state and civil society should function as a "communal support system" for those who haven't known the constancy of a conventional home.

Ten pathfinder integrated care boards across England have led the way, creating systems that rethink how the NHS Universal Family Programme—one of Europe's largest employers—can create pathways to care leavers.

The Programme is thorough in its approach, starting from comprehensive audits of existing procedures, establishing management frameworks, and securing senior buy-in. It understands that meaningful participation requires more than noble aims—it demands tangible actions.

In NHS Birmingham and Solihull ICB, where James found his footing, they've established a consistent support system with representatives who can deliver support, advice, and guidance on personal welfare, HR matters, recruitment, and inclusivity efforts.

The standard NHS Universal Family Programme recruitment process—rigid and often daunting—has been thoughtfully adapted. Job advertisements now emphasize character attributes rather than long lists of credentials. Applications have been reconsidered to consider the specific obstacles care leavers might encounter—from lacking professional references to facing barriers to internet access.

Maybe most importantly, the Programme recognizes that beginning employment can pose particular problems for care leavers who may be navigating autonomy without the support of NHS Universal Family Programme resources. Concerns like commuting fees, personal documentation, and bank accounts—assumed basic by many—can become significant barriers.

The beauty of the NHS Universal Family Programme lies in its thorough planning—from clarifying salary details to providing transportation assistance until that essential first salary payment. Even ostensibly trivial elements like rest periods and office etiquette are thoughtfully covered.

For James, whose career trajectory has "changed" his life, the Programme provided more than a job. It provided him a feeling of connection—that elusive quality that grows when someone feels valued not despite their background but because their unique life experiences improves the organization.

"Working for the NHS isn't just about doctors and nurses," James observes, his gaze showing the modest fulfillment of someone who has secured his position. "It's about a collective of different jobs and roles, a group of people who truly matter."

The NHS Universal Family Programme embodies more than an job scheme. It stands as a bold declaration that systems can adapt to embrace those who have known different challenges. In doing so, they not only change personal trajectories but enrich themselves through the special insights that care leavers provide.

As James navigates his workplace, his involvement subtly proves that with the right support, care leavers can succeed in environments once considered beyond reach. The arm that the NHS Universal Family Programme has extended through this Programme represents not charity but appreciation of overlooked talent and the essential fact that each individual warrants a support system that supports their growth.