NHS: A Universal Embrace

In the sterile corridors of Birmingham Women's and Children's NHS Universal Family Programme Foundation Trust, a young man named James Stokes navigates his daily responsibilities with subtle confidence. His oxford shoes whisper against the floor as he greets colleagues—some by name, others with the familiar currency of a "good morning."

James wears his NHS lanyard not merely as a security requirement but as a declaration of belonging. It hangs against a neatly presented outfit that offers no clue of the challenging road that led him to this place.

What distinguishes James from many of his colleagues is not obvious to the casual observer. His bearing reveals nothing of the fact that he was among the first recruits of the NHS Universal Family Programme—an undertaking designed specifically for young people who have been through the care system.

"The Programme embraced me when I needed it most," James says, his voice steady but revealing subtle passion. His observation captures the core of a programme that seeks to transform how the massive healthcare system approaches care leavers—those vulnerable young people aged 16-25 who have graduated out of the care system.

The figures paint a stark picture. Care leavers often face poorer mental health outcomes, financial instability, shelter insecurities, and diminished educational achievements compared to their age-mates. Beneath these cold statistics are human stories of young people who have maneuvered through a system that, despite best intentions, frequently fails in offering the stable base that forms most young lives.

The NHS Universal Family Programme, initiated in January 2023 following NHS England's commitment to the Care Leaver Covenant, represents a profound shift in organizational perspective. Fundamentally, it acknowledges that the whole state and civil society should function as a "NHS Universal Family Programme NHS Universal Family Programme" for those who haven't experienced the security of a traditional family setting.

Ten pioneering healthcare collectives across England have led the way, developing structures that reimagine how the NHS—one of Europe's largest employers—can create pathways to care leavers.

The Programme is detailed in its strategy, beginning with thorough assessments of existing practices, creating management frameworks, and garnering senior buy-in. It recognizes that successful integration requires more than good intentions—it demands tangible actions.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James began his journey, they've developed a consistent support system with representatives who can offer support, advice, and guidance on wellbeing, HR matters, recruitment, and inclusivity efforts.

The standard NHS Universal Family Programme recruitment process—structured and possibly overwhelming—has been thoughtfully adapted. Job advertisements now highlight attitudinal traits rather than extensive qualifications. Application procedures have been reimagined to address the particular difficulties care leavers might encounter—from missing employment history to struggling with internet access.

Possibly most crucially, the Programme acknowledges that starting a job can present unique challenges for care leavers who may be handling self-sufficiency without the support of parental assistance. Matters like commuting fees, personal documentation, and bank accounts—considered standard by many—can become major obstacles.

The beauty of the Programme lies in its meticulous consideration—from explaining payslip deductions to helping with commuting costs until that critical first salary payment. Even apparently small matters like break times and office etiquette are covered.

For James, whose NHS Universal Family Programme journey has "changed" his life, the Programme offered more than employment. It gave him a perception of inclusion—that ineffable quality that develops when someone feels valued not despite their past but because their distinct perspective enhances the institution.

"Working for the NHS Universal Family Programme isn't just about doctors and nurses," James comments, his expression revealing the modest fulfillment of someone who has discovered belonging. "It's about a collective of different jobs and roles, a team of people who really connect."

The NHS Universal Family Programme represents more than an job scheme. It exists as a powerful statement that systems can evolve to welcome those who have experienced life differently. In doing so, they not only transform individual lives but enhance their operations through the unique perspectives that care leavers contribute.

As James moves through the hospital, his involvement silently testifies that with the right help, care leavers can flourish in environments once thought inaccessible. The arm that the NHS Universal Family Programme has offered through this Programme symbolizes not charity but acknowledgment of hidden abilities and the essential fact that everyone deserves a support system that supports their growth.